Privacy Policy

Introduction

Joypur Bansi Resort ("we," "our," "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights in relation to that information.

Information We Collect

We may collect the following types of information from our guests and visitors:

• Personal Information: Name, address, phone number, email address, payment information, and any other details you provide during booking or check-in.
• Booking Information: Details of your reservations, including stay dates, room preferences, and any special requests.
• Payment Information: Credit/debit card details, billing address, and transaction history.
• Usage Information: Information about how you use our website, including your IP address, browser type, and browsing behavior.
• Communication Records: Any communication you have with us, including emails, phone calls, and messages.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To process bookings, manage your stay, and provide the services you request.
• Payment Processing: To process payments for your stay and any additional services.
• Communication: To communicate with you about your booking, respond to your inquiries, and send you updates or promotional offers.
• Personalization: To tailor our services to your preferences and enhance your experience at Joypur Bansi Resort.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist in providing services (e.g., payment processors, IT support).
• Legal Authorities: If required by law or to protect our rights, we may share your information with law enforcement or other legal entities.

Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccurate or incomplete information.
• Delete Your Information: Request the deletion of your personal information, subject to legal requirements.
• Opt-Out of Marketing: Choose not to receive marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about your usage patterns. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Joypur Bansi Resort
Near Shri Radha Saral Bihari Mandir, Tonk Road, Bilwa, Jaipur - 302022
Phone: +91-9311725428
Email: booking@joypurbansiresort.com